Online Store Terms & Condtions
TERMS OF SERVICE
This website is operated by QuadX India Aerial Systems (“QuadX”, “we”, “us” or “our”). We provide this website, including its information, tools and services, subject to these Terms of Service and the policies referenced here.
By visiting our website, creating an account or purchasing products or services from us, you agree to these Terms of Service and the applicable policies linked on our website. Please read these terms carefully before using the website. If you do not agree, please do not use the website or its services.
Any new features, tools or services added to the store will also be subject to these terms, unless otherwise stated. We may update these terms from time to time by publishing a revised version on this page, subject to applicable law.
Our online store is hosted on Shopify, which provides the e-commerce platform through which we offer products and services.
SECTION 1 — ONLINE STORE TERMS
You must be legally capable of entering into a binding agreement to place an order. If you are using the website on behalf of another person or organisation, you confirm that you are authorised to act on their behalf.
You must not use our products or services for an unlawful or unauthorised purpose or violate any applicable law while using the website.
You must not transmit viruses, malicious software or other code intended to damage or interfere with the website, its services or other systems.
We may restrict or suspend access where reasonably necessary because of misuse, security concerns or a material breach of these terms, subject to applicable law.
SECTION 2 — GENERAL CONDITIONS
We may decline or cancel an order where there is a legitimate reason, including suspected fraud, payment failure, an inventory error or an inability to fulfil the order. Where an order is cancelled after payment, any refund due will be handled according to the applicable policy and law.
Information transmitted through the website may pass through networks and undergo technical changes necessary for transmission. Payment information is handled through the applicable payment-processing systems and security measures.
You must not reproduce, duplicate, copy, resell or commercially exploit any part of the website or its services without the required permission, except where permitted by law.
Headings are included for convenience and do not affect the interpretation of these terms.
SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We aim to keep the information on our website accurate and current. Product information, specifications, availability, prices and delivery estimates may occasionally contain errors or become outdated.
Website content is provided for general information and should be checked against the relevant product details and manufacturer documentation where appropriate. If you notice an error, please contact us so we can review it.
We may update website content when necessary. Nothing in this section removes any obligation to provide accurate information or any customer rights under applicable law.
SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Product prices and availability may change. The price applicable to an order will be communicated during checkout or in the relevant written quotation or order confirmation.
We may modify, suspend or discontinue website features or services where reasonably necessary, including for maintenance, security or operational reasons. Where a change affects an existing order, we will handle it in accordance with the agreed terms and applicable law.
SECTION 5 — PRODUCTS OR SERVICES
Some products and services may be available exclusively online and may be subject to stock availability, model-specific conditions or quantity limits.
Returns, exchanges, cancellations and refunds are subject to the applicable policy available on our website and applicable law. Please review the current policy before placing an order.
We make reasonable efforts to display product photographs, colours, descriptions and specifications accurately. Actual appearance or performance may vary by model, configuration, display settings or other conditions. Customers should review the specifications and compatibility requirements for the selected product before purchasing.
We may limit quantities or decline orders where there is a legitimate operational, stock, security or compliance reason, subject to applicable law. Product descriptions and prices may be corrected when errors are identified.
QuadX supplies genuine DJI products. The applicable manufacturer warranty, if any, depends on the product, purchase and relevant warranty terms. The phrase “Official DJI Global Warranty” applies only where the relevant product is eligible for that coverage. Customers should check the product information or contact us to confirm applicable coverage.
SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide accurate and complete information when placing an order, including your name, billing details, delivery address, email address and contact number. Please update any information necessary for us to process your order and contact you.
We may review orders for fraud, payment issues, inventory limitations or other legitimate concerns. If an order is changed or cancelled, we will make reasonable efforts to notify you using the contact information provided with the order.
For information about returns, cancellations and refunds, please review the applicable policy linked on our website.
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
Our website may provide access to tools or services operated by third parties. These services may be governed by their own terms and privacy policies.
Where you use a third-party tool, please review the provider's terms and conditions and ensure that you understand how the tool operates and how your information may be handled.
New tools and features added to the website may also be subject to these Terms of Service and any additional terms presented when the feature is used.
SECTION 8 — THIRD-PARTY LINKS
Our website may contain links to third-party websites, services or resources. These links are provided for convenience and information.
Third-party websites are operated independently and may have their own terms, privacy practices and policies. We encourage you to review those policies before completing a transaction or sharing personal information on a third-party website.
If you have a question about a third-party product or service, you may need to contact the relevant provider. This section does not exclude any responsibility that QuadX may have under applicable law.
SECTION 9 — USER COMMENTS AND FEEDBACK
If you submit feedback, suggestions, reviews or other content, you must ensure that you have the right to provide it and that it does not violate another person's rights or applicable law.
You must not submit content that is unlawful, misleading, abusive, defamatory, discriminatory, infringing or that contains malicious software.
Where you submit feedback or content for publication, you grant QuadX permission to use it for the purpose for which it was submitted and as otherwise agreed with you. Any broader use, including promotional use of identifiable testimonials, will be subject to applicable permissions and law.
We may review or remove content where reasonably necessary to address unlawful content, security concerns, misuse or violations of these terms, subject to applicable law.
SECTION 10 — PERSONAL INFORMATION
Personal information submitted through the store is handled according to our Privacy Policy and applicable data-protection law.
Please review the Privacy Policy for information about the data we collect, why we use it, how it may be shared and the choices or rights available to you.
SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally, website content may contain typographical errors, inaccurate information or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates or availability.
We may correct errors and update information when identified. If an error materially affects an order, we will address it in accordance with the order circumstances, the applicable policy and law.
Nothing in this section authorises us to disregard obligations that apply to an accepted order or to remove customer rights provided by applicable law.
SECTION 12 — PROHIBITED USES
You must not use the website or its content:
- For any unlawful purpose or to solicit unlawful acts.
- To violate applicable laws, regulations or the rights of others.
- To infringe intellectual property, privacy or other legal rights.
- To submit false, misleading or fraudulent information.
- To upload viruses, malware or other harmful code.
- To collect personal information unlawfully or send unsolicited harmful communications.
- To interfere with website operations, security or access controls.
- To impersonate another person or misrepresent your identity.
We may restrict access or take appropriate action in response to misuse, subject to applicable law.
SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We aim to keep our website and services available and functioning properly, but we cannot guarantee uninterrupted access or that every technical issue will be resolved immediately.
Product warranties, where applicable, are governed by the relevant manufacturer warranty terms and any additional written commitments provided for the particular product or service.
QuadX will not be responsible for loss or damage to the extent it results from circumstances for which QuadX is not legally responsible, including certain misuse or unauthorised alterations of a product. Any exclusion or limitation of liability in these terms applies only to the extent permitted by applicable law.
Nothing in these terms excludes or limits liability, warranties, remedies or consumer rights that cannot lawfully be excluded or limited under Indian law.
SECTION 14 — INDEMNIFICATION
Where permitted by law, you may be responsible for losses and reasonable costs directly arising from your unlawful use of the website, infringement of third-party rights or material breach of these terms.
This section does not make you responsible for losses to the extent they are caused by QuadX's own acts or omissions or where such responsibility cannot lawfully be transferred to you.
SECTION 15 — SEVERABILITY
If any provision of these Terms of Service is found to be invalid or unenforceable, it will be applied to the extent permitted by law or treated as severable where necessary. The remaining provisions will continue to apply to the extent legally permissible.
SECTION 16 — TERMINATION
These terms apply while you use the website or its services. You may stop using the website at any time.
We may restrict or terminate access where reasonably necessary because of a material breach, unlawful use, security risk or other legitimate reason, subject to applicable law.
Termination does not remove rights or obligations that accrued before termination or any rights that must continue under applicable law.
SECTION 17 — ENTIRE AGREEMENT
These Terms of Service and the policies expressly referenced on our website govern your use of the website, subject to any separate written agreement applicable to a particular transaction.
If a separate written agreement conflicts with these terms, the specific agreement will take precedence to the extent that it expressly applies to the transaction and is legally enforceable.
A failure to enforce a provision immediately does not automatically waive the right to enforce it later.
SECTION 18 — GOVERNING LAW
These Terms of Service are governed by the laws of India. Disputes will be handled by a court or other forum with jurisdiction under applicable law. Nothing in this section limits any mandatory rights available to consumers.
SECTION 19 — CHANGES TO TERMS OF SERVICE
You can review the current version of these Terms of Service on this page.
We may update these terms by publishing a revised version on our website, subject to applicable law. Any changes affecting existing orders or transactions will be handled in accordance with the applicable agreement and legal requirements.
SECTION 20 — CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us:
QuadX India Aerial Systems
Email: support@quadxdrones.com
Sales: sales@quadxdrones.com
Additional email: quadxdronesindia@gmail.com
Address: Shop No. 6, Sabeena Complex, Main Road, Moodubelle, Udupi – 576120, Karnataka, India
Phone: +91 79758 21933
GSTIN: 29ECDPR4239B1ZK
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